ClearVoice Surveys: U.S. State-Specific DisclosureLast Updated: January 22, 2025Some U.S. state privacy laws require us to inform residents about additional privacy disclosures and rights. This U.S. State-Specific Disclosure ("U.S. State-Specific Disclosure") supplements the ClearVoice Surveys Privacy Notice and applies solely to individuals who reside in the States of California, Colorado, Connecticut, Oregon, Texas, Utah, and Virginia ("consumers" or "you"). As used in this U.S. State-Specific Disclosure, the term "personal data" (a) has the meaning provided under the Colorado Privacy Act ("CPA"); Connecticut Act Concerning Personal Data Privacy and Online Monitoring ("CTDPA"); the Oregon Consumer Privacy Act ("OCPA"); Texas Data Privacy and Security Act ("TDPSA"); Utah Consumer Privacy Act ("UCPA"); and the Virginia Consumer Data Protection Act ("VCDPA"); and (b) also includes "personal information" as such term is defined under the California Consumer Privacy Act ("CCPA"), in each case, as such laws in (a) and (b) are amended from time to time (collectively, the "U.S. State Privacy Laws"). Any other capitalized but undefined terms shall have the meanings set forth in the ClearVoice Surveys Privacy Notice. 1. General Overview This U.S. State-Specific Disclosure is designed to provide you with additional information on how we handle your data and inform you of additional rights that you may have.
2. What data about me is collected, from where, and what is the purpose and use of the collection? We recommend you carefully review the ClearVoice Surveys Privacy Notice for the types of data we collect and how we use it. In addition, as required under U.S. State Privacy Laws, we have identified below the categories of personal data we've collected, the source, and purpose from the last 12 months and we will continue to collect in the next 12 months.
3. Data We Do Not Collect We do not intentionally collect data on persons under the age of 16. We will not collect additional categories of personal data or use the personal data we collected for materially different, unrelated, or incompatible parties without providing you notice. If we become aware of the collection of data on persons under the age of 16, we will delete it. 4. Retention of Your Data We retain your personal data for as long as necessary to provide the services on the Website. We will keep your personal data for as long as your account is "active". After a certain period of inactivity (i.e. you do not engage with a survey or the Website for a certain period of time), we may mark your account as "inactive." Once an account is "inactive" your personal data is stored for two years; after which your account, including your personal data, is permanently deleted. There might be some latency in deleting this personal data from our servers and back-up storage and some personal data may not be completely removed from our logs and other records. We may retain this personal data if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. 5. Disclosure of Data for Business Purposes We disclose your personal data for a business purpose to the following categories of third parties, as each category is further described in the ClearVoice Surveys Privacy Notice:
6. Disclosure of Data for a Sale or Use of Data for Targeted Advertising The categories of third parties, that we share personal data with that may be considered the sale or sharing of personal data for targeted advertising include Analytics Providers and Advertisers. 7. Your Rights and Choices The U.S. State Privacy Laws may provide you with specific rights regarding your personal data. This section describes your rights and explains how to exercise those rights. Certain requirements must be met for consumers to exercise their rights, see Exercising Rights below for more information on what requirements must be met and how to exercise said rights. 8. Opt-Out Rights Some of the activities may be considered "sales" or "sharing" of your personal data or "targeted advertising" under applicable U.S. State Privacy Laws. Depending on where you reside, you may have the right to opt out of targeted advertising, sharing, and sales of your personal data. 8.1. Sale/Sharing of Your Data Our use of your personal data may be considered a sale or sharing under U.S. State Privacy Laws. If you would like to opt out of the sale/sharing of your personal data you may email us at the email listed in the How to Contact Us Section below. In addition, you may also opt out of the sale/sharing of your personal data by clicking the Data Privacy Requests (also found at the bottom of the page), or you may broadcast the Global Privacy Control signal through your web browser or device, more information on Global Privacy Controls can be found here. 8.2. Profiling We do not use your personal data to profile you in furtherance of decisions that produce legal or similarly significant effects. 9. Access/Portability Rights You have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months, including:
Once we receive and confirm your consumer request, we will provide you with the requested information. See Exercising Your Rights for more information. 10. Data Correction Rights Under U.S. State Privacy Laws, you have the right to request that we correct inaccurate personal data that we collected from you and retained, taking into account the nature of the personal data and the purposes of processing personal data. Once we receive and confirm your consumer request (see Exercising Your Rights for more information), we will use commercially reasonable efforts to correct the inaccurate personal data (and where required by applicable law, direct our service providers to correct) your personal data from our records, unless an exception applies. 11. Deletion Rights Under certain applicable laws, you have the right to request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your consumer request (See Exercising Your Rights for more information), we will delete (and where required by applicable law, direct our service providers to delete) your personal data from our records, unless an exception applies. These exceptions include retaining the information if it is necessary for us or our service provider(s) to:
Only you, or someone legally authorized to act on your behalf, may make a "verifiable consumer request" (subsequently referred to as a "consumer request") related to your personal data. You may also make a consumer request on behalf of your minor child. Please submit a consumer request by: using our data subject request form or emailing us at the email listed below in the How to Contact Us Section. To be verifiable, a consumer request must include:
Making a consumer request does not require you to create an account with us, but we may require authentication of the consumer that is reasonable in light of the nature of the personal data requested. We will only use personal data provided in a consumer request to verify the requestor's identity or authority to make the request. 13. Initial Request We endeavor to respond to a consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal data that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your consumer request unless it is excessive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 14. Exercising Your Appeal Rights Under U.S. State Privacy Laws, you may have a right to appeal our decisions, as set forth below. All appeals should be received by us within a reasonable amount of time after we have provided our response to your initial request. If we decide that we cannot comply with a Colorado resident's initial request, that Colorado resident has a right to appeal our decision. Any appeal should be sent to the place where the initial request was sent (see Exercising Rights). The appeal should clearly indicate that it is an appeal of an initial request and should include the initial request along with our response explaining why we cannot comply with the request. We will review all appeals and provide a response within 45 days of receipt of the appeal. If we require more time (for a maximum total of 105 days), we will notify the Colorado resident within 45 days of receipt of the appeal that we require more time and a reason for the delay. Once we respond, we will inform the Colorado resident of any action taken or not along with an explanation of the reason in support of the response. If a Colorado resident has any concerns about the results of an appeal, such Colorado resident may submit a complaint to the Colorado Attorney General, which can be found here: https://coag.gov/file-complaint/. If we decide that we cannot comply with a Virginia, Texas or Connecticut resident's initial request, that Virginia, Texas, or Connecticut resident has a right to appeal our decision. Any appeal should be sent to the place where the initial request was sent (see Exercising Rights). The appeal should clearly indicate that it is an appeal of an initial request and should include the initial request along with our response explaining why we cannot comply with the request. We will review all appeals and provide a response within 60 days of receiving the appeal, including the action taken or not and the justification for the action. If we cannot comply with a request after an appeal is made, Virginia residents may submit a complaint to the Virginia Attorney General, which can be found here: https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint. If we cannot comply with a request after an appeal is made, Connecticut residents may submit a complaint to the Connecticut Attorney General, which can be found here: https://portal.ct.gov/AG/Common/Complaint-Form-Landing-page. If a Texas resident has any concerns about the results of an appeal, such Texas resident may submit a complaint to the Texas Attorney General, which can be found here: https://oag.my.salesforce-sites.com/CPDOnlineForm. If we decide that we cannot comply with an Oregon's resident's initial request, that Oregon resident has a right to appeal our decision. Any appeal should be sent to the place where the initial request was sent (see Exercising Rights). The appeal should clearly indicate that it is an appeal of an initial request and should include the initial request along with our response explaining why we cannot comply with the request. We will review all appeals and provide a response within 45 days of receiving the appeal, including the action taken or not and the justification for the action. If we cannot comply with a request after an appeal is made, you have the right to contact the Oregon Attorney General, which can be found here: https://justice.oregon.gov/consumercomplaints/OnlineComplaints/OnlineComplaintForm/en. 15. Non-Discrimination We will not discriminate against you for exercising any of your rights under applicable law. Unless permitted by applicable law, we will not:
16. Other California Privacy Rights California's "Shine the Light" law (Civil Code ยง 1798.83) permits users of the Website who are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please contact us at the information provided in the How to Contact Us Section below. 17. Changes to our U.S. State-Specific Disclosure From time to time, we may update this U.S. State-Specific Disclosure. For any material changes, we will adhere to the same requirements that apply when material changes are made to our ClearVoice Surveys Notice. Please see the preamble of the ClearVoice Surveys Privacy Notice for more information. If you have any questions or comments about this notice, how we collect and use your data described here and in the ClearVoice Surveys Privacy Notice, your choices and rights regarding such use, or wish to exercise your rights under applicable law, please do not hesitate to contact us at:
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